Terms & Conditions
This press release contains all the terms and conditions governing the legal PALA.IT site. By accessing the site PALA.IT expressly agree and consent to respect by all conditions contained in the declaration. If you disagree, please do not use the site. Access to and use of the site is available exclusively for personal use or in order to download product information and purchasing of them and is able to view the actual pages in the provided context and provide you with information. Access and then use the web space reserved for the company PALA DI MARIO PALA & C. S.S. (in brief Pala) embedded in URLs http://www.pala.it activities are subject to the following rules.
Regulation
Pala is the producer and dealer for the wines offered for sale on this site, the availability of the wines on PALA.IT reproduces exactly the assortment available in the company's warehouse
Terms of Sale
Clients who want to purchase on PALA.IT must be registered on the site. By clicking responsible for confirming the order you represent to fully accept, without reservation, these Conditions of Sale. Product prices include VAT and are quoted in the corresponding Product Sheet.
The payment methods are:
Bank Transfer
Credit Card
PayPal
Bank Transfer provides for payment on the bank account to the company Pala. In this case, the receipt of transfer order is confirmed to Customer by e-mail and the goods will sent to the address in order. Payments by credit card and PayPal are immediate, the data will be transferred using secure protocols to the circuits of conventional banks, so that Pala can not in any way have access to data. All holders of credit/debit cards are subject to confirmation and verification of authorization by the card issuer. If your card issuer refuses to authorize payment, we will not accept your order and will not be responsible for any delays or non delivery, or obliged to give explanations about the reasons for the refusal. We are not responsible for any fees charged by card issuer or bank responsible for payment by credit/debit card in accordance with your order. The seals registration fee Pala will carry out the order is shipped. Failure by User about obligations under these Terms of Use may result, depending on the seriousness of the crimes committed, the removal from the portal, provided by the faculty of Pala to request for legal payment of damages.
Return Policy and Reimbursement
All products have the right of recess, so the customer can, within 10 days after the date of delivery to its return. The withdrawal right can be exercised with respect to certain products and services mentioned Article. 55, Leg. 206/2005 (Consumer Code). The above code also provides that you may not exercise the right of withdrawal in cases of supply of certain goods and services including the following:
- Private property or on the original seal, used on all items, broken or tampered.
Customer must show its intention to exercise its right of cancellation by e-mail to our mailbox:
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, indicating in the number of order and the wording "Return". We will send by email the "Return Form" that must be completed in its entirety and attached to the returned products. The withdrawal right is exercised by the return of the product at its own expense, at present into the form entitled "Return Form". In order to enjoy the right of withdrawal, the user must make the shipment within 10 days from the date of delivery of products to be properly packed in their original packaging, in perfect condition (not damaged). Verified that the product delivered meets the above specifications, Pala will pay within 15 days after delivery of the same amount paid for the purchase, excluding shipping costs on customer credit card or bank account mentioned in the "Return Form".
Shipping
The shipment will be entrusted to a carrier chosen by the company responsible for Pala and throughout the country will have a variable cost depending on the weight of your orders for Italy. The costs of shipping out of Italy vary by destination country and are regulated by the table included in the cart on Pala.it so when you buy . The shipment is usually made within two working days and is guaranteed within 5 working days from the date of confirmation, except in cases of force majeure. Since shipment takes two to five working days for delivery. In case you did not receive the delivery on these days you must notify by mail at
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, indicating in the subject number of order and wording "not delivered".Pala will initiate an investigation with the carrier used and will reply within 21 working days. If the delivery was not completed, you will be refunded the total order including shipping costs.
For each case, the court of jurisdiction is Cagliari
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